Amway Opens $2.9 Million Automated Warehouse Pickline at Sydney Fulfillment Center

SYDNEY, Australia - November 4, 2026

Amway has opened a new automated warehouse pickline at its Eastern Creek fulfillment center in Western Sydney after a $2.9 million investment in warehouse infrastructure, the company said November 4.

The line brings together automated carton forming and labeling, additional picking-slot capacity, a conveyor that removes packing waste, check-weight systems and box-content cameras. Amway said the upgrades are meant to speed picking and packing, cut repetitive manual handling and add quality checks before orders leave the warehouse.

Australia is Amway's second-largest market in its Europe, Southern Africa, Australia and New Zealand region, known internally as ESAN. The company said Australian revenue has grown a cumulative 17 percent since 2023 and that it has more than 51,000 Independent Business Owners in the country. The investment comes as Amway marks 55 years in Australia. Executives and IBO leaders toured the new line at Eastern Creek on October 22.

"Australia is an important market for Amway, and this investment reflects our confidence in its long-term potential," said Jon Voskuil, managing director of Amway ESAN. "By strengthening our fulfilment capabilities at Eastern Creek, we are investing in the infrastructure that supports our IBOs and helps us serve customers reliably as the business evolves."

Jade Peak, Amway's Australia and New Zealand business manager, said the added capacity and quality checks are intended to support a smoother fulfillment experience, including during busier periods. Early results, the company said, show a 15 percent increase in productivity and a 10 percent reduction in mispicks and shortages, along with improved packing quality and better after-sales complaint resolution through the box-content cameras.

The announcement did not say whether the $2.9 million figure is in Australian or U.S. dollars, and it did not break out current order volumes or staffing at Eastern Creek.

Amway, headquartered in Ada, Michigan, sells nutrition, beauty and home products through Independent Business Owners in more than 100 countries and territories. Its leading brands include Nutrilite, Artistry and XS.