LegalShield Names Mark Conlin Chief Technology Officer

LegalShield has appointed Mark Conlin as chief technology officer, the company announced on December 4, 2023.

Conlin will lead LegalShield's technology vision and strategy and report to Chief Executive Warren Schlichting. He has more than two decades of software engineering leadership experience across consulting firms, start-ups and global enterprises, with a record of scaling operations, modernizing legacy technology and building software teams and products. His recent roles include leading marketplace engineering at Outdoorsy and overseeing travel and commerce platforms at BCD Travel.

"We view technology as a means to enhance the critical relationship between our members and the attorneys who serve them," Schlichting said. "Mark has a unique appreciation for the fact that our tech should be both empowering and invisible."

The company also named Brian Caron vice president of lawyer services, overseeing its nationwide network of law firms, which handles more than 150,000 member inquiries a month. Caron reports to Chief Operating Officer Kathy Pinson.

LegalShield, a product of Pre-Paid Legal Services, Inc., sells prepaid legal plans and IDShield identity protection to individuals, families and employers in the United States and Canada, in part through independent associates.