QNET
October 22, 2026
KUALA LUMPUR, Malaysia - October 22, 2026
QNET says it has terminated 141 independent distributor accounts for compliance violations since the start of 2025 and has referred 158 cases to law enforcement, as the Malaysia-based direct seller tries to separate its business from scams carried out in its name. The company disclosed the figures during a series of VCON Malaysia 2026 media webinars held for journalists in West Africa in the week of October 20.
The numbers were presented by Cherif Sarr, QNET's Regional General Manager for West and Central Africa. According to Sarr, the 141 terminations cover the period from 2025 through the time of the briefing, and 26 of the closed accounts were linked to facilitating false or fraudulent cross-border movement of people. He said the company had also reported 158 cases to the relevant authorities and had helped more than 3,000 people return to their home countries or reunite with their families.
The figures are the company's own and were not accompanied by a breakdown by country, by the type of violation behind the remaining terminations, or by the outcome of the cases referred to authorities.
Sarr also described a new Business 2U accreditation process covering distributors who run independent offices under the QNET name. Under the framework, those distributors must go through verification, meet applicable regulatory requirements and receive authorization from the company before opening an office. The process is aimed at the storefront-style offices that have often been at the center of complaints, where people say they were promised jobs, visas or overseas placements in exchange for upfront payments.
The company restated what it calls a zero-tolerance policy toward anyone using its name for scams, fake job offers, coercion or illegal cross-border movement. It urged the public to report suspicious offices and individuals claiming to represent QNET, particularly those asking for money in return for jobs, visa processing or guaranteed returns, and said it would keep working with police, regulators and the media on cases involving misuse of its brand.
QNET pointed to its QNET Against Scams campaign, launched in August 2024, which it says offers public education and channels for reporting suspected fraud. The campaign has run in Ghana, Sierra Leone and Senegal, and the company said it plans to extend it to more countries. QNET also maintains a public compliance portal that sets out its code of conduct, lists prohibited "red line" offenses and publishes lists of terminated distributor IDs by region.
Company representatives used the sessions to restate that QNET distributors earn commissions on product sales rather than recruitment, and that its policies prohibit misleading recruitment practices. The webinars, one held October 20 for journalists from Ghana and another October 22 for journalists from Sierra Leone and Liberia, also reviewed a September trip in which African journalists and social media influencers toured the company's Malaysian headquarters and attended the opening of VCON Malaysia 2026. QNET said it has hosted such visits from several African countries since 2022.
The disclosures come as QNET-linked promoters continue to face enforcement in other markets. In India, where the company has operated through Vihaan Direct Selling, Hyderabad police arrested alleged QNET promoter Dig Vijay Singh at Delhi airport on October 17 as part of a long-running fraud investigation into QNET and Vihaan promoters.
QNET was founded in 1998 as QuestNet and is part of the QI Group, headquartered in Malaysia. It sells wellness, personal care, home and lifestyle products through independent distributors in dozens of countries.