TVI Express Certificate Terms and Conditions

Booking Terms and Conditions

The end of the pre-booking phase will, install you in the booking phase, the final step to your dream escape but as they say it “Life is a beautiful game, provided you know the rules!” Hence, we have tried defining the rules i.e. a set of terms and conditions for this free-package, adhering which, you can live your dream with no obstructions. We expect you to be prepared for the below mentioned before you schedule your itinerary. Kindly go through them and assure their adherence!

1) Additional Charges: Though the accommodation package is completely free but the member has to pay hotel room taxes. Also, we reserve the right to levy some additional charges in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. If the cost of any accommodation increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us or you may cancel the booking which may result in cancellation fees. We are not liable in any way if any increase occurs.

2) Not Included: Personal expenses, such as passport, visas, room service, phone calls, laundry, alcoholic beverages and optional activities.

3) Bookings made less than 30 days prior to travel : Bookings made less than 30 days prior to travelling will not be accepted by the booking system during the pre-booking phase.

4) Card Fees : Please note that a card fee will be applied automatically to credit card payment amounts: 2% - MasterCard, Visa.

5) Peak Season: All accommodation is strictly subject to promotional availability. Availability will be very limited during school and public holidays which are considered peak seasons.

6) Nullification of the Offer: If under any circumstances a booking is cancelled, we will consider the package used.

7) Package Validity: The package validity period of one year will start today onwards for all the old members and will start from the date of joining for new enrollments.

8) Adherence to Package Validity: The accommodation must be booked before the validity end date of the package and package holders will be required to travel within 60 days of making a booking.

9) Usage Condition: One membership package can just be used once within the validity period of one year and is just applicable for two people.

10) Utility Charges: The accommodation provided is fully furnished and equipped. Meals, transport (including flights, transfers, airport tax) and personal expenses are not included. A limited number of resorts may require a contribution to utility charges for electricity, telephone and/or water. All inclusive fees may be mandatory at some resorts. You will be informed of these charges prior to confirming your booking.

11) Damage charges if any: You are responsible for any damage to the apartment during your stay and the resort may ask you for a breakage deposit upon arrival.

12) Cancellation Charges: There are no cancellation charges as such, however the taxes charged at the time of pre-booking will not be refunded if you cancel/ miss the booking.

13) Minimum Age Requirement: Some resorts may impose a minimum age requirement. You will be informed at the time of booking.

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