Source: CRM Today 3/13/2007

USANA Furthers Global Focus

USANA originally implemented Witness Systems' workforce management software to automate, streamline and better manage the process of building staff schedules to meet customer and distributor demands. Because a large percentage of its agents are students from local colleges and universities, the company creates work schedules that take its agents' class schedules into account.

Immediate results revealed the ability to forecast accurately based on trends and improve morale and retention among the company's workforce with more equitable schedules, including time off. By reducing the amount of time spent on scheduling, USANA reports that Impact 360 has introduced a cultural change in its operations. The solution also has yielded new-found efficiencies for supervisors in the areas of monitoring adherence and handle times, as well as such high value activities as coaching staff.

View USANA Review

Related News

  • USANA Health Names Kevin Guest CEO
    November 24, 2016 -- USANA Health Sciences, Inc., a manufacturer of nutritional supplements, healthy foods and personal care products, announced Wednesday the appointment of current Co-CEO, Kevin Guest, as CEO of the company, as Dave Wentz has made the personal decision to step down as Co-CEO and a ...  Read More...
  • USANA Receives Seal of Approval for Joint Health Supplement
    SALT LAKE CITY, June 2, 2016 -- Creating products aimed to improve the health and wellness of the world is the mantra of USANA Health Sciences - and having those products contain pure ingredients with accurate labels is equally important. Which is why USANA considers a seal of approval from third-pa...  Read More...
  • USANA Receives 5 Best of State Awards
    SALT LAKE CITY, May 11, 2015 -- To be considered the best takes years of hard work and dedication. Remaining the best is even more challenging. Yet USANA Health Sciences continues to show its competitors why it is an industry leader, claiming five Best of State medals for its innovative science and ...  Read More...
  • USANA Recognized for Ethical Business Practices
    October 31, 2014 -- FOR the fifth consecutive year, USANA Health Sciences has been recognized as one of 52 dedicated Direct Selling Association (DSA) member companies to take part in the 2014 DSA Code of Ethics Communication Initiative. While participation in the program is optional for DSA member c...  Read More...

 

USANA News Archive

New Companies on Npros

Receive News and
Updates from Npros.com

 Send me news updates
 Send me New Companies

RSS Npros News Feed